@incollection{KalzPfafferott2015,
  author    = {Doreen E. Kalz and Jens Pfafferott},
  title     = {Erfahrungen aus dem Geb{\"a}udemonitoring},
  series = {Nutzerzufriedenheit in B{\"u}rogeb{\"a}uden},
  publisher = {Fraunhofer-IRB-Verlag},
  address   = {Bonn},
  isbn      = {978-3816793052},
  year      = {2015},
  language  = {de}
}