@incollection{ZerresDrechsler2018, author = {Christopher Zerres and Dirk Drechsler}, title = {Einleitung}, series = {Social Media Marketing und Data Analytics. Aktuelle Entwicklungen und Herausforderungen}, editor = {Christopher Zerres and Dirk Drechsler}, publisher = {Rainer Hampp Verlag}, address = {Augsburg und M{\"u}nchen}, isbn = {978-3-95710-228-7}, pages = {1 -- 8}, year = {2018}, language = {de} }