@incollection{Zerres2018, author = {Christopher Zerres}, title = {Einf{\"u}hrender {\"U}berblick}, series = {Handbuch Marketing-Methodik}, volume = {2}, editor = {Christopher Zerres}, edition = {2.}, publisher = {Bookboon}, address = {London}, isbn = {978-87-403-2274-3}, pages = {220 -- 227}, year = {2018}, language = {de} }