@incollection{M{\"u}nchenberg2016, author = {M{\"u}nchenberg, Jan}, title = {ITIL-Prozesse im kooperativen Hochschulumfeld}, booktitle = {Kooperation von Rechenzentren}, doi = {10.1515/9783110459753-018}, institution = {Fakult{\"a}t Elektrotechnik und Informationstechnik (E+I) (bis 03/2019)}, pages = {205 -- 219}, year = {2016}, subject = {Rechenzentrum}, language = {de} }