@unpublished{BurkhardtDittrichKoehler, author = {Burkhardt, Achim and Dittrich, Ingo and K{\"o}hler, Robert}, title = {Integration als Erfolgsfaktor von Multi-Channel-Systemen im Handel}, series = {Zeitschrift}, volume = {horizonte}, number = {50}, issn = {1432-9174}, pages = {32 -- 35}, language = {de} }