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Towards a gamification of industrial production: a comparative study in sheltered work environments

  • Using video game elements to improve user experience and user engagement in non-game applications is called "gamification". This method of enriching human-computer interaction has been applied successfully in education, health and general business processes. However, it has not been established in industrial production so far. After discussing the requirements specific for the production domainUsing video game elements to improve user experience and user engagement in non-game applications is called "gamification". This method of enriching human-computer interaction has been applied successfully in education, health and general business processes. However, it has not been established in industrial production so far. After discussing the requirements specific for the production domain we present two workplaces augmented with gamification. Both implementations are based on a common framework for context-aware assistive systems but exemplify different approaches: the visualization of work performance is complex in System 1 and simple in System 2. Based on two studies in sheltered work environments with impaired workers, we analyze and compare the systems' effects on work and on workers. We show that gamification leads to a speed-accuracy-tradeoff if no quality-related feedback is provided. Another finding is that there is a highly significant raise in acceptance if a straightforward visualization approach for gamification is used.show moreshow less

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Metadaten
Author:Oliver KornORCiDGND, Markus Funk, Albrecht Schmidt
Creating Corporation:Association for Computing Machinery
Place of publication:New York
Year of Publication:2015
ISBN:978-1-4503-3646-8
Language:English
Parent Title (English):EICS '15: Proceedings of the 7th ACM SIGCHI Symposium on Engineering Interactive Computing Systems
First Page:84
Last Page:93
Document Type:Conference Proceeding
Institutes:Bibliografie
Release Date:2021/01/25
Licence (German):License LogoEs gilt das UrhG
Note:
Konferenz: EICS'15: ACM SIGCHI Symposium on Engineering Interactive Computing Systems, June 2015, Duisburg, Germany
DOI:https://doi.org/10.1145/2774225.2774834