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Gamification in Industrial Production: An Overview, Best Practices, and Design Recommendations
(2023)
This work describes gamification as a path to increase both productivity and motivation of persons working in industrial production. While gamification has been established in pedagogy or health more than two decades ago, its transgression to the industrial domain started around the year 2010. A discussion of production-specific requirements and the psychological background provide an overview on production-oriented gamified solutions in recent years. We look at how gamification designs evolved to minimize distraction while maximizing acceptance. Based on three best practices, we describe ways to neatly integrate gamification into workflows, use context-awareness to augment work and adapt the challenge-level to keep users in a state of flow. Furthermore, we investigate ways to further increase acceptance by creating user-specific “bottom-up” gamification designs, like custom agents and branded gamification. The overview concludes with design recommendations tailored for the production domain.
Defining Recrutainment: A Model and a Survey on the Gamification of Recruiting and Human Resources
(2017)
Recrutainment, is a hybrid word combining recruiting and entertainment. It describes the combination of activities in human resources and gamification. Concepts and methods from game design are now used to assess and select future employees. Beyond this area, recrutainment is also applied for internal processes like professional development or even marketing campaigns. This paper’s contribution has four components: (1) we provide a conceptual background, leading to a more precise definition of recrutainment; (2) we develop a new model for analyzing solutions in recrutainment; (3) we present a corpus of 42 applications and use the new model to assess their strengths and potentials; (4) we provide a bird’s eye view on the state of the art in recrutainment and show the current weighting of gamification and recruiting aspects.