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Socially assistive robots (SARs) are becoming more prevalent in everyday life, emphasizing the need to make them socially acceptable and aligned with users' expectations. Robots' appearance impacts users' behaviors and attitudes towards them. Therefore, product designers choose visual qualities to give the robot a character and to imply its functionality and personality. In this work, we sought to investigate the effect of cultural differences on Israeli and German designers' perceptions of SARs' roles and appearance in four different contexts: a service robot for an assisted living/retirement residence facility, a medical assistant robot for a hospital environment, a COVID-19 officer robot, and a personal assistant robot for domestic use. The key insight is that although Israeli and German designers share similar perceptions of visual qualities for most of the robotics roles, we found differences in the perception of the COVID-19 officer robot's role and, by that, its most suitable visual design. This work indicates that context and culture play a role in users' perceptions and expectations; therefore, they should be taken into account when designing new SARs for diverse contexts.
Should social robots become part of our society?
Embedded in an exciting crime story, the science comic by Oliver Korn and Jonas Grund conveys the current state and outlook of science on social robots.
The story takes place in the near future: In an international project, scientists are researching the requirements for social robots for the health sector. Shortly before the prototype of a nursing robot is used in a field study, it disappears without a trace. In her first major case, the young inspector Kira embarks on a journey into the world of science. In the process, she learns a lot about social robots, AI and the world of international scientific cooperation. Again and again, critical voices are heard: anti-robot activists protest against automation and a dwindling of humanity and empathy. Even in the Commissioner's family, the possible care of elderly people by robots is controversially discussed.
The overarching goal is to build knowledge across all age groups so that the advantages and disadvantages of these new technologies can be discussed controversially but knowledgeably. "Social Robots - a Science Comic" is a contribution to an informed discussion in the fields of robotics, artificial intelligence, ethics and politics and is thus also suitable as a teaching and learning tool.
The comic was conceived and designed for young people and adults. In particular, however, for those who have hardly come into contact with social robots and artificial intelligence so far. Another target group are people working in the health care sector, because the care and nursing of elderly people are considered to be one of the most important areas of application for social robots in the future.
DINA4 portrait format, hardcover thread stitching, published in German and English. Self-published by the Affective & Cognitive Institute (ACI), Offenburg University.