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In an extensive research project, we have assessed the application of different service models by export credit agencies (ECAs) and export-import banks (EXIMs). We conducted interviews with 35 representatives of ECAs and EXIMs from 27 countries. The question guiding this study is: How do ECAs and EXIMs adopt public service models for supporting exporters? We conducted a holistic multiple case study, investigating if and how these organisations apply public service models developed by Schedler and Guenduez, and which roles of the state are relevant. We find that there is a variety of different service models used by ECAs and EXIMs, and that the service model approaches have great potential to learn from each other and innovate existing services.
Financing trade and development sustainably will be crucial for Africa. Enhanced collaboration between multilateral development banks, development finance institutions and ECAs could greatly enhance intra-regional trade. Furthermore, setting up a ‘level playing field’ on the continent will allow governments to make strategic interventions for successful export credits and trade finance solutions, fostering growth through trade. African trade is already showing signs of rebounding from the coronavirus- induced recession. Through concerted, co-operative and continent-wide efforts, drawing on the knowledge and resources of all types of institutions and policy experts, Africa will continue to grow confidently and quickly into its increasingly important role as an engine of economic growth and global trade.
Excellent organisations require targeted strategies to implement their vision and mission, deploying a stakeholder-focused approach. As part of evidence-based policy making, it is a common approach to measure government financing vehicles’ results. A state-of-the-art method in quantitative benchmarking to overcome the challenge of considering multiple inputs and outputs is Data Envelopment Analysis (DEA). Descriptive statistics and explorative-qualitative approaches are also applied in a modern ECA benchmarking model to substantiate DEA results and put them into perspective. This enabler-result model provides a holistic view and allows to identify top performing ECAs and Exim-Banks, providing the opportunity for inefficient institutions to learn from their most productive peers. This best practice approach for strategic benchmarking enables the senior management to develop and implement a cutting-edge strategy, and increase value for key stakeholders.